In order to provide an enhanced service, with minimal operational downtime for our H-19 and H-21 series mobile computers, we have teamed with Mercom, one of the most respected service providers in the country. Mercom has tailored a support package to our requirements and is now able to offer a service plan, to all Opticon channel partners, that guarantees 5 day turn around for all manner of product failures, including accidental damage. A choice of 12 or 36 month plans are available, providing solutions to users short and long term needs. More details can be obtained from Mercom or from your Opticon supplier.